Founded and began our journey in Unified Communications (UC) with Alcatel-Lucent.
Radiant Communication Sdn. Bhd. has been a pioneer in innovative technology solutions since 1997. Based in Malaysia, we specialize in transforming businesses through state-of-the-art omnichannel customer experience (CX) solutions, artificial intelligence (AI), software development, and system integration. For over two decades, we have empowered businesses to stay ahead by leveraging cutting-edge technologies and delivering exceptional results.
Through our focused and committed approach, RADIANT has gained for itself the Alcatel-Lucent and Genesys Labs Accredited Business Partner status. Most encouraging is that we have successfully maintained this premium status for many years. This status affords our clients, through us, direct access to the technical expertise of Alcatel-Lucent and Genesys Labs internationally.
Radiant Communication stands out as a trusted partner for organizations seeking to revolutionize their customer engagement and operational strategies. Here’s why:
We are guided by these principles:
Owning every challenge and delivering on promises.
Continuously exploring new frontiers in technology to add value to our clients.
Building trust through open communication and ethical practices.
Partnering with clients and teams to create impactful solutions.
Striving for unmatched quality in every project.
Our journey is marked by key achievements that define our legacy:
Founded and began our journey in Unified Communications (UC) with Alcatel-Lucent.
Expanded into Customer Experience (CX) solutions with a strategic partnership with Genesys.
Entered the Digital Transformation (DX) space with Google, further enhancing our service portfolio.
Ventured into Communications Platform as a Service (CPaaS) with partnerships with Vonage and 8x8.
A robust R&D focus that ensures continuous advancement in software and hardware integration.
Proven flexibility to adapt to complex client environments while delivering exceptional outcomes.
Proven flexibility to adapt to complex client environments while delivering exceptional outcomes.
At Radiant Communication, our culture is built on responsiveness, accountability, and innovation. We cultivate an environment where collaboration thrives, ensuring our clients consistently receive tailored, high-impact solutions.
Our Corporate Social Responsibility (CSR) efforts focus on developing future-ready tech professionals. Through hands-on internships in AI and cloud computing, we empower the next generation to build a brighter, tech-driven future.
Radiant Communication Sdn Bhd & Reverb Digital Technologies Sdn Bhd are committed to eliminating or reducing information security risks through timely mitigation and continual improvement of our Information Security, Cybersecurity, and Personal Data Protection controls.
We are committed to providing high-quality and secure services, ensuring the protection of our clients’ information by maintaining confidentiality, integrity, and availability of our services and solutions.
We at Radiant and Reverb recognize the fundamental need to commit towards:
We at Radiant & Reverb are committed to continual improvement by reviewing our processes, policies, and objectives annually or when changes occur — mitigating risks and embedding the requirements of international standards such as ISO/IEC 27001 into our daily business practices.
This policy applies to all staff, suppliers, third-party contractors, and business partners of Radiant Communication Sdn Bhd and Reverb Digital Technologies Sdn Bhd.



Empower businesses with cutting-edge solutions to transform, optimize, and thrive in the digital era since 1997
Our address:
24G-26G, Jalan 8/116B, Off, Jalan Kuchai Lama, Sri Desa Entrepreneur Park, 58200 Kuala Lumpur, Federal Territory of Kuala Lumpur(+603)-7981 8355
enquiry@radiantcomm.com.my
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