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ABOUT RADIANT COMMUNICATION

Who We Are

Radiant Communication Sdn. Bhd. has been a pioneer in innovative technology solutions since 1997. Based in Malaysia, we specialize in transforming businesses through state-of-the-art omnichannel customer experience (CX) solutions, artificial intelligence (AI), software development, and system integration. For over two decades, we have empowered businesses to stay ahead by leveraging cutting-edge technologies and delivering exceptional results.

Our Business Partners

Through our focused and committed approach, RADIANT has gained for itself the Alcatel-Lucent and Genesys Labs Accredited Business Partner status. Most encouraging is that we have successfully maintained this premium status for many years. This status affords our clients, through us, direct access to the technical expertise of Alcatel-Lucent and Genesys Labs internationally.

WHY CHOOSE US

How We Stand Out

Radiant Communication stands out as a trusted partner for organizations seeking to revolutionize their customer engagement and operational strategies. Here’s why:

  • Create integrated environments that enhance customer engagement.
  • Foster collaboration across platforms and teams.
  • Unlock the full potential of the technologies we deploy.
  • Drive meaningful transformation for our clients.

Core Values

We are guided by these principles:

Innovation

Owning every challenge and delivering on promises.

Accountability

Continuously exploring new frontiers in technology to add value to our clients.

Transparency

Building trust through open communication and ethical practices.

Collaboration

Partnering with clients and teams to create impactful solutions.

Excellence

Striving for unmatched quality in every project.

COMPANY HIGHLIGHTS

Key Milestones

Our journey is marked by key achievements that define our legacy:

OUR UNIQUE EDGE

Why Radiant Communication is Different

A robust R&D focus that ensures continuous advancement in software and hardware integration.

Proven flexibility to adapt to complex client environments while delivering exceptional outcomes.

Proven flexibility to adapt to complex client environments while delivering exceptional outcomes.

Our Culture and CSR

At Radiant Communication, our culture is built on responsiveness, accountability, and innovation. We cultivate an environment where collaboration thrives, ensuring our clients consistently receive tailored, high-impact solutions.

Our Corporate Social Responsibility (CSR) efforts focus on developing future-ready tech professionals. Through hands-on internships in AI and cloud computing, we empower the next generation to build a brighter, tech-driven future.

ISMS Policy

Radiant Communication Sdn Bhd & Reverb Digital Technologies Sdn Bhd are committed to eliminating or reducing information security risks through timely mitigation and continual improvement of our Information Security, Cybersecurity, and Personal Data Protection controls.

We are committed to providing high-quality and secure services, ensuring the protection of our clients’ information by maintaining confidentiality, integrity, and availability of our services and solutions.

We at Radiant and Reverb recognize the fundamental need to commit towards:

  1. 1. Promoting client satisfaction by providing efficient and highly secure services;
  2. 2. Valuing our human capital by investing in employees’ competency, innovation, motivation, and development;
  3. 3. Complying with international and national regulations, safeguarding third-party information, particularly intellectual property and personal data;
  4. 4. Ensuring the continuity of our daily operations through a robust business continuity program;
  5. 5. Ensuring that concerned interested parties are notified of and comply with our security policies and objectives;
  6. 6. Ensuring that our networks, systems, and technologies support high levels of service availability and are kept up to date.

We at Radiant & Reverb are committed to continual improvement by reviewing our processes, policies, and objectives annually or when changes occur — mitigating risks and embedding the requirements of international standards such as ISO/IEC 27001 into our daily business practices.

This policy applies to all staff, suppliers, third-party contractors, and business partners of Radiant Communication Sdn Bhd and Reverb Digital Technologies Sdn Bhd.